Privacy Policy
Last updated: June 25, 2026
This Privacy Policy describes how VOG ECOM LLC ("we", "us", "VogPubli") collects, uses, and protects information about you when you visit vogpubli.com (the "Site") and when you purchase our digital products. By using the Site or placing an order, you agree to the practices described in this policy.
1. Who is responsible for your data
Data controller: VOG ECOM LLC
Registered address: 279 Victory Hl, Coatesville, IN 46121, United States
Contact: support@vogpubli.com
Phone: +1 618-348-1511
2. What information we collect
2.1 Information you give us
- Identity and contact data: first name, last name, email address.
- Billing address: street, city, postal code, state/region, country.
- Payment data: your card details are entered at checkout and processed by our PCI-DSS compliant payment processor. We do not store full card numbers on our servers; we only retain a payment reference and last four digits of the card for reconciliation.
- Optional order notes you choose to include at checkout.
- Any other information you choose to send us, for example by email to support@vogpubli.com.
2.2 Information collected automatically
- Technical data: IP address, browser type and version, time zone, operating system, referring URL, pages visited and timestamps.
- Cookies and similar technologies as described in section 6.
3. How we use your information
- To process and fulfill your order, including sending you the download links for your purchase.
- To process payments through our payment processor and to manage chargebacks, refunds and billing inquiries.
- To provide customer support and respond to your inquiries.
- To send you transactional emails relating to your order (order confirmation, delivery, support replies).
- To send you product updates and new asset drops if your purchase includes lifetime updates. You can opt out at any time by replying to any such email.
- To detect, prevent and respond to fraud, abuse, and security or technical issues.
- To comply with our legal obligations, including tax, accounting and consumer protection law.
- To analyze, in aggregated and de-identified form, how the Site is used and how we can improve it.
4. Legal basis for processing
Where applicable, we rely on the following legal bases under data protection law:
- Performance of a contract: to process your order, deliver your products, and provide customer support.
- Legal obligation: to keep transaction records for tax, accounting, and regulatory purposes.
- Legitimate interests: to keep the Site secure, prevent fraud, and improve our products.
- Consent: where required by law, for example for certain analytics cookies or for marketing communications.
5. Who we share your data with
We do not sell your personal information. We share data only with the following categories of recipients, strictly as needed to operate the service:
- Our payment processor, who processes card transactions and helps us manage chargebacks and disputes.
- Our email and order delivery providers, who send you order confirmations and download links.
- Our hosting and infrastructure providers, who host the Site and store order data securely.
- Our accountant and legal advisors, where this is necessary to comply with applicable law.
- Public authorities, where required by law, court order, or to protect our rights.
All such recipients are bound by appropriate confidentiality and data protection obligations.
6. Cookies
We use a small number of strictly necessary cookies to operate the Site (for example, to remember the contents of your cart and your checkout progress). We may also use analytics cookies to understand how the Site is used. Where required by law, we will ask for your consent before setting non-essential cookies. You can manage cookies through your browser settings; disabling strictly necessary cookies may affect the functioning of the Site.
7. Data retention
We retain transactional data (order, billing, and payment reference) for as long as required by applicable accounting and tax law, typically seven (7) years from the date of the transaction. Email correspondence is retained for as long as needed to provide support and to defend against potential disputes, and then deleted. You may request earlier deletion subject to our legal retention obligations.
8. Data security
We implement technical and organizational measures to protect your information, including encryption in transit (HTTPS/TLS), restricted access controls, and secure storage with our infrastructure providers. No system is perfectly secure, and we cannot guarantee absolute security of data transmitted over the Internet. If we become aware of a security incident affecting your personal data, we will notify you as required by applicable law.
9. International transfers
Our infrastructure is operated from the United States. If you are located outside the United States, your data will be transferred to and processed in the United States. Where applicable, we rely on appropriate safeguards for such transfers (including standard contractual clauses where required).
10. Your rights
Depending on your country of residence, you may have the following rights regarding your personal data: the right to access your data, the right to rectification, the right to erasure ("right to be forgotten"), the right to restrict or object to processing, the right to data portability, and the right to lodge a complaint with a supervisory authority. To exercise any of these rights, contact us at support@vogpubli.com. We will respond within the time required by applicable law.
11. Children
The Site and our products are intended for adults only. We do not knowingly collect personal information from anyone under the age of 16. If you believe a minor has provided us with personal data, please contact us and we will delete it.
12. Changes to this policy
We may update this Privacy Policy from time to time. The current version is always available at vogpubli.com/privacy-policy. If we make material changes, we will indicate the new "Last updated" date at the top and, where appropriate, notify you by email.
13. Contact
Questions, requests, or complaints about this policy can be sent to:
VOG ECOM LLC
Email: support@vogpubli.com
Phone: +1 618-348-1511
Address: 279 Victory Hl, Coatesville, IN 46121, United States